Bat Visa's Terms & Conditions

These Terms & Conditions constitute a legal agreement between the Bat Visa platform and all of its users. By accessing Bat Visa, creating an account, or using any of our services, you are considered to have fully accepted all of these Terms & Conditions.

Bat Visa is an online gaming platform serving users in Bangladesh, offering Sports Betting, Live Casino, slots, jackpots, and a wide range of other gaming options. These Terms and Conditions apply to the use of all such services.

Bat Visa reserves the right to update these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. It is your responsibility to check this page regularly.

To open an account and use our services on Bat Visa, the following conditions must be met:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each individual may register only one account. If multiple accounts belonging to the same person are found, all accounts will be closed.
• You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
• You are fully responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account.
• During KYC verification, you may be required to submit a copy of your National ID card or passport.

After registration, you will need to verify your phone number or email address. Some features may be limited until verification is complete. Bat Visa aims to keep the registration process quick and straightforward so you can start gaming as soon as possible.

Bat Visa supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket for the convenience of users in Bangladesh. All payment-related policies are outlined below:

• Deposits and withdrawals must be made using a mobile banking account registered in your own name.
• Transactions through third-party accounts are strictly prohibited and may result in account closure.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 8 to 15 minutes. However, it may take longer if KYC verification has not been completed.
• Bat Visa reserves the right to conduct additional verification on any suspicious transactions and may withhold payments where necessary.

All payments on Bat Visa are processed in BDT. There are no conversion fees or hidden charges. However, your mobile banking provider may apply their own fees, for which Bat Visa bears no responsibility.

Bat Visa regularly offers a variety of bonuses and promotional deals. The following conditions apply to the use of these bonuses:

• To receive the welcome bonus, you must make your first deposit and meet the specified wagering requirements.
• Each bonus carries a specific wagering multiplier — typically ranging from 15x to 30x.
• The same bonus cannot be claimed more than once. Each promotion is applicable once per account.
• Bonus funds cannot be withdrawn directly — they must first meet the wagering requirements before being converted to real money.
• Bat Visa reserves the right to modify or cancel any bonus offer at any time.

Free spins and cashback bonuses may be subject to separate terms, which will be detailed on the relevant offer page. Bat Visa always operates with full transparency and maintains no hidden conditions.

The following policies apply to all games played on Bat Visa:

• All games are powered by Random Number Generator (RNG) technology, ensuring outcomes are completely random and impartial.
• For Sports Betting, the odds offered by Bat Visa are final. In the event of any dispute regarding a match result, only data from official sources will be accepted.
• In the event of a technical error during a game, Bat Visa reserves the right to void that round or reassign the result.
• In Live Casino games, the dealer's decision is final and no appeals will be accepted.
• If a game is interrupted due to a lost internet connection, the bet for that round will be settled based on the state of play at the time of disconnection.

Every game on Bat Visa has its own Return to Player (RTP) rate, which can be found on the game's info page. Gaming is entertainment — no game guarantees a win.

The following activities are strictly prohibited on Bat Visa. Violations may result in immediate account closure and forfeiture of all deposited funds:

• Playing games or placing bets using automated software, bots, or scripts.
• Attempting to manipulate the platform's software or algorithms.
• Attempting to access another user's account or steal their information.
• Using the platform for money laundering or any illegal financial transactions.
• Operating multiple accounts with the intent to manipulate the bonus system.
• Threatening, harassing, or abusing other users on the platform.
• Using Bat Visa's brand, logo, or content without permission.

Bat Visa takes the privacy of your personal information seriously. Any data you provide is used solely to improve platform services and to fulfil legal obligations.

• Your personal information is never sold to third parties.
• Bat Visa is obligated to provide information in response to valid requests from legal authorities.
• All data is secured with SSL encryption.
• For more information, please visit our Privacy Policy page.

Bat Visa believes gaming is a form of entertainment, not a source of income. We are committed to the wellbeing and safety of all our users.

• Each user can set their own deposit limit, session time limit, and loss limit.
• A self-exclusion option is available for a temporary break — ranging from 24 hours to a permanent exclusion.
• If you notice signs of gaming addiction, please contact our support team immediately.
• It is the responsibility of parents and guardians to ensure that minors under the age of 18 do not access or use the account.

Bat Visa reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of these Terms and Conditions.
• Registering with false information.
• Engaging in unfair gameplay or misusing bonuses.
• Involvement in fraudulent payment activities.
• At the direction of legal authorities.

Users are generally notified by email or SMS before an account is closed. However, in cases of serious violations, immediate action may be taken without prior notice.

Any issues or complaints while using Bat Visa will be handled through the following process:

• Step 1: Contact our support team via live chat or email.
• Step 2: An initial response will be provided within 72 hours.
• Step 3: Complex cases will be escalated to the senior management team, with resolution targeted within 7 business days.

Bat Visa always aims to resolve disputes through friendly discussion. Our goal is to ensure every user comes away satisfied.

Bat Visa reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• Updated terms will be published on this page, and the "Last Updated" date at the top will reflect the change.
• For significant changes, a notification may be sent to your registered email address or via SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the new terms, please submit a request to close your account.

It is your responsibility to check this page regularly. Bat Visa always updates its terms with users' best interests in mind.

If you have any questions or comments about these Terms & Conditions, please get in touch with us:

• Email: support@batvisa.ws
• Live Chat: Available 24/7 after logging in to the platform.
• Help Center: Help Center page View.